Technology is changing the way health care is provided. But if doctors seize the reins in this revolution, primary care can get back to its roots in the doctor–patient relationship.
It is a Monday morning in March 2010. Family practitioner Marcus Welby III, MD, and his wife Marcia, a general internist, begin their week. Marcia is jogging with friends, while Marcus feeds the kids – 3-year-old Marcus IV and 9-month-old Marisa. He knows there are no urgent messages on the home computer from patients awaiting his attention because the red ‘alert’ light is not blinking, so he can enjoy this time with his children. At 7.45 a.m., when Marcia gets back from her run, Marcus heads to the office.